Last Updated: 22/12/2024
Welcome to Instasew, where we redefine how people clothe themselves by connecting them with skilled designers for customized clothing. The term 'designer' encompasses tailors, accessory vendors, material vendors, and other fashion-related service providers. Our platform offers a digital wardrobe feature to manage fashion preferences and provides seamless payment integration. We value your trust and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information, and outlines your rights.
We collect the following types of information to provide you with the best service:
Personal Data: This includes your name, email address, telephone number, and shipping address. We use this information to connect you with designers, process transactions, and provide customer support.
Measurement Information:: Specific body measurements required for tailoring (e.g., chest, waist, or inseam measurements).
Payment Information:Credit/debit card details, billing address, and other payment-related information.
Service Use Information:Information about your interactions with our platform, such as service requests, feedback, and communication with tailors.
Usage Data:We collect information on how the service is accessed and used. This usage data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, our service pages that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Your information is used to:
Provide, operate, and maintain our platform.
Connect you with tailors that meet your service requirements.
Process transactions and send related information, including confirmations and invoices.
Communicate with you, including responding to your inquiries, comments, and requests for customer support.
Enhance and improve our platform, including tailoring it to user needs and preferences
We share your personal information with third parties in the following ways:
Tailors: To facilitate your service requests, we share necessary information with tailors in our network.
Service Providers: We employ third-party companies and individuals to facilitate our service (e.g., payment processors, technology services).
Legal Compliance: We may disclose your information where required by law or to comply with a judicial proceeding, court order, or legal process.
In connection with a sale, merger, or business transfer of our platform.
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure.
You have the right to access, correct, or delete your personal information stored with us. You can also object to or restrict certain processing of your data. If you wish to exercise any of these rights, please contact us.
We may update this policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top.
If you have any questions about this Privacy Policy, please contact us at support@instasew.com.